Legal

Terms of Service

Effective date: July 3, 2026

This translation is provided for convenience only. If there is any discrepancy between this translation and the Korean original, the Korean original prevails.

These Terms set out the conditions and procedures for using the services provided by Software Creation Studio, as well as the rights and obligations of the Company and its users.

Article 1 (Purpose)

The purpose of these Terms is to set out the conditions of use of the website and related services (hereinafter the "Services") provided by Software Creation Studio (hereinafter the "Company"), as well as the rights, obligations, and responsibilities of the Company and its users.

The Services are intended for users located in the Republic of Korea, the European Economic Area (EEA), and the United Kingdom.

Article 2 (Effect and Amendment of the Terms)

These Terms take effect when posted on the Company's website or mobile service screen.
The Company may amend these Terms to the extent that doing so does not violate applicable laws.
Where these Terms are amended, the Company will announce the amended content, the effective date, and the reasons for the amendment at least 7 days before the effective date. However, where the amendment is disadvantageous or material to users, the Company will give notice at least 30 days before the effective date and, where possible, notify users individually by email or other means.
If a user does not agree to the amended Terms, the user may terminate the use agreement. If a user continues to use the Services after the effective date of the amended Terms, the user is deemed to have agreed to the amended Terms.

Article 3 (Governing Law and Applicable Regulations)

Matters not provided for in these Terms in connection with these Terms and use of the Services shall be governed by relevant Korean laws, including the Personal Information Protection Act, the Act on the Consumer Protection in Electronic Commerce, Etc., the Act on the Regulation of Terms and Conditions, and the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc., as well as the Company's operating policies. As a general principle, these Terms are governed by the laws of the Republic of Korea.

However, where a user is a consumer residing in the EEA or the United Kingdom, that user retains the full protection afforded by the mandatory consumer-protection rules of their country of residence (including the EU GDPR, the Consumer Rights Directive, the UK GDPR, and UK consumer protection law), and no provision of these Terms excludes or limits that protection.

Article 4 (Provision of Services)

The services provided by the Company are as follows.

PolyBot and PolyGlot proprietary solutions
Development of ERP and business automation systems
Development of responsive websites and mobile apps
Design and development of AI solutions
Development, operation, and maintenance of server and cloud infrastructure
Customer consultation and CS services
Other services as determined by the Company

Article 5 (Formation of the Service Use Agreement)

A use agreement is formed when the user agrees to these Terms and completes sign-up or a service request.

The Company's Services are not directed at children under the age of 14, and children under the age of 14 may not sign up for or enter into a use agreement. For users in the EEA or the United Kingdom, the age thresholds set by applicable law (including Article 8 of the EU GDPR) apply.

The Company may refuse or restrict registration in any of the following cases.

Where the user has misappropriated another person's identity
Where the user has provided false information
Where there is a risk of causing serious disruption to the operation of the Services
Where the user does not meet eligibility requirements, including being under the age of 14

Article 6 (Protection of Personal Information)

The Company maintains a separate Privacy Policy and Cookie Policy to protect users' personal information and complies with applicable laws and policies, including the Korean Personal Information Protection Act, the EU GDPR, and the UK GDPR. Details on the collection, use, provision, and overseas transfer of personal information are set out in the Privacy Policy.

Article 7 (Obligations of Users)

Users must not engage in the following acts.

Providing false information
Misappropriating another person's personal information
Defaming the Company or others
Interfering with the operation of the Services
Acts that violate laws or public order and morals

Article 8 (Obligations of the Company)

The Company will use its best efforts to provide stable services.
The Company will not use users' personal information beyond the scope permitted by law.
The Company will endeavor to promptly restore services in the event of a service failure.

Article 9 (Service Hours and Interruption)

As a rule, the Services are provided 24 hours a day, year-round, provided that the provision of the Services may be temporarily suspended in the following cases.

System inspection and maintenance
Force majeure such as natural disasters, power outages, and communication failures
Other cases where there is a substantial operational or technical reason

Where a service suspension is scheduled, the Company will give prior notice; where prior notice is not possible due to unavoidable circumstances, the Company will give notice without delay afterward.

Article 10 (Fees, Subscriptions, and Payment)

Service fees are governed by the fee policy separately announced by the Company through its website or other means.
Users may make payments through the payment methods designated by the Company.
Unless a user separately cancels, subscription services (such as PolyBot and PolyGlot) automatically renew according to the agreed billing cycle (monthly/annual), and the fee applicable at the time of renewal is charged to the previously registered payment method.
Users may cancel their subscription at any time before the next billing cycle begins. Upon cancellation, the Services remain available for the remainder of the cycle that has already started.
Where fees are increased, the Company will notify users at least 30 days before the increase takes effect, and users may cancel their subscription before the increased fee applies.

Article 11 (Withdrawal of Subscription and Refunds)

Consumers in the Republic of Korea: Users may withdraw their subscription within 7 days from the date of contract conclusion or the date the Services became available for use, in accordance with the Act on the Consumer Protection in Electronic Commerce, Etc. However, this does not apply where withdrawal is restricted by law, such as where the provision of digital content or services has begun immediately with the user's prior consent.
Consumers in the EEA or the United Kingdom: Users may withdraw their subscription for any reason within 14 days from the date of contract conclusion, in accordance with the EU Consumer Rights Directive and the UK Consumer Contracts Regulations 2013. However, the right of withdrawal may be restricted where the user has expressly agreed to the loss of the right of withdrawal and the Services have been fully performed.
Refunds after the periods above, and refunds arising from early cancellation of a subscription, are governed by applicable law and the Company's refund policy. Due to the nature of services provided after payment, refunds based on a simple change of mind may be restricted to the extent permitted by law.

Article 12 (Compensation for Damages)

Where a user suffers damages due to the intentional act or negligence of the Company or its executives or employees, the Company shall compensate for such damages in accordance with applicable law. The Company shall not be liable in the following cases, provided that this does not apply where the Company has acted with intent or gross negligence.

Damages caused by the user's own fault
Problems arising from incorrect information provided by the user
Damages caused by force majeure such as natural disasters

Article 13 (Limitation of Liability)

The Company shall not be liable in the following cases, provided that this does not apply to any liability of the Company that cannot be excluded or limited under applicable law (including liability for intent or gross negligence, or for death or personal injury).

Service failures caused by force majeure
Damages caused by problems with the user's device or network
Disputes between users

Article 14 (Management of Posts)

Where a post submitted by a user violates applicable laws or the rights of others, the Company may delete or restrict the posting of such content in accordance with applicable law.
Legal responsibility arising from a post lies, in principle, with the person who posted it.

Article 15 (Termination of the Agreement)

Users may request to withdraw their membership or terminate the use agreement at any time.

The Company may terminate the agreement after prior notice in the following cases, provided that the Company may restrict use without prior notice in urgent cases or cases of material breach.

Violation of the Terms
Illegal acts or interference with the Services
Fraudulent use or repeated, malicious complaints

Upon termination of the agreement, the handling and retention of personal information are governed by the Privacy Policy.

Article 16 (Intellectual Property Rights)

The copyright and other intellectual property rights in the website, the Company's proprietary solutions such as PolyBot and PolyGlot, and the content and software included therein belong to the Company or its rightful owners, and users may not reproduce, distribute, or modify them without the Company's prior consent.
Ownership of the intellectual property rights in deliverables developed and delivered at a user's request, such as ERP systems, websites, and apps, is governed by the individual agreement between the Company and the user.

Article 17 (Dispute Resolution)

Disputes between the Company and users shall, in principle, be resolved through mutual consultation. Where consultation proves difficult, users may apply for dispute mediation through the following bodies.

Republic of Korea: the Consumer Dispute Mediation Committee, the Korea Consumer Agency, the e-Commerce Dispute Mediation Committee, and the Personal Information Dispute Mediation Committee
EEA: the EU Online Dispute Resolution (ODR) platform (ec.europa.eu/consumers/odr) and the consumer dispute resolution body of the user's country of residence
United Kingdom: the competent Alternative Dispute Resolution (ADR) body

Article 18 (Governing Law and Jurisdiction)

Disputes relating to these Terms and use of the Services are governed by the laws of the Republic of Korea, and the competent court shall be determined in accordance with the Civil Procedure Act and other applicable laws. However, where the user is a consumer, the user may bring an action in the court having jurisdiction over the user's address or place of residence in accordance with the Act on the Consumer Protection in Electronic Commerce, Etc. and the mandatory rules of the user's country of residence, and consumers in the EEA or the United Kingdom retain the protection of the courts and mandatory consumer-protection rules of their country of residence.