Employment Support Integrated Operations Platform

Project Overview

A business automation platform for integrated operation and management of multiple employment support programs across 9 nationwide branches. We completely modernized a legacy system that had been running on PHP for 10 years with a modern UI and automated workflows, enabling management of over 89,000 cumulative clients and annual subsidy disbursements worth billions of won from a single screen.

Four core KPIs including cumulative clients, year-to-date new registrations, pending approvals, and total disbursements are aggregated in real time. A nationwide topology map visualizes operational status and program distribution across 9 branches: Seoul HQ, Incheon, Suwon, Daejeon, Daegu, Gwangju, Busan, Ulsan, and Jeju. Operational report PDF export and approval creation connect directly from the dashboard.

Automatically calculates itemized settlement details for counseling fees, transportation, textbook costs, and more. A multi-level approval chain (Accounting Team → Division Head → CFO → CEO) is processed via electronic approval. Automatic reference to policy guidelines, comment and rejection reason logging, and related document attachments are all completed on a single screen.

Manages per-client status (initial consultation, job placement, vocational training, employment completed), assigned branch and counselor, next appointment, and progress in both list and detailed profile views. Comprehensive client history is accessible through counseling records, employment history, and payment history tabs. A weekly calendar view visualizes counseling schedules by counselor to prevent scheduling conflicts.